Getting Started

    Have questions? We're here to answer some of the most common questions our customers have as they start their Daily+ journey.

    Need Assistance? We're Here to Help!

    If you haven't found the answers you're looking for in our Help Center, don't worry - we're just a message away. Choose one of the following options to get in touch with our dedicated support team:

    • For the quickest response, we recommend using our Messenger (click the icon in the bottom right corner)
    • You can also email us at info@Dailyplus.bio

    Our dedicated customer care team is available to assist you from Monday to Friday, between 9:00 AM and 6:00 PM. If you reach out outside of these hours, we'll get back to you as soon as we're back online.

    How Daily+ Works

    What is Daily+?

    Daily+ delivers monthly personalised vitamins and supplements packs directly to your door. Each month we'll send you 30 sachets containing daily vitamins chosen just for you. Take our simple quiz which takes into account your goals, lifestyle, and diet, and discover your own personalised recommendation today!

    How do I get started?

    At Daily+, we believe in a personalised approach and recognise that everyone's needs are unique. Here's how you can get started:

    1. Take the Expert Quiz: Tell us about your diet, lifestyle, and health goals so we can tailor a custom vitamin plan to your needs.
    2. Receive Your Personalised Recommendation: Based on your quiz results, you'll receive your personalised vitamin recommendations. With over 1.2 million possible pack combinations, we ensure your recommendations are as unique as you are.
    3. Get Started with Your Routine: Once you place your order, we'll deliver your plastic-free daily vitamin sachets custom-made just for you, leaving you more time to focus on your health goals!

    You can retake the quiz at any time if your health or lifestyle goals change, and you can adjust your pack anytime before an order is processed.

    If you already know what vitamins and supplements you'd like to take, you can check out our full product range here. You can also add products to your pack after you complete the quiz.

    Remember: While our recommendations are expertly tailored, we always suggest consulting with your healthcare practitioner before starting a new vitamin routine, or if you have questions about prescription medication, pre-existing conditions, or if you're pregnant or breastfeeding.

    What comes inside my monthly vitamin pack?

    You'll receive 30 personalised sachets per pack which contain your daily vitamins and supplements in a convenient and cute dispenser so you can just grab and go! The amount of tablets in each sachet varies from customer depending on what you need. You'll also receive an informative booklet outlining the benefits of each vitamin and its ingredients. As you get to the end of your sachets, we'll prepare for your next pack to be shipped out to you!

    Am I able to trial Daily+ for one month?

    If you'd like to trial Daily+ for one month, you can pause your subscription after you've placed your first order; however, we recommend giving Daily+ a go for a minimum of 3 months for best results!

    We've also made it easy for you to edit your next order date to allow you more time in your first month.

    If you're still unsure and need some additional support, you can speak with a clinical Nutritionist to make adjustments to your pack or if you need dietary and lifestyle advice for that extra support - we're here for you!

    How does pricing work?

    To view our product prices, please check out our Product Library. On this page, you will find the total price per month (or 30 days), for each vitamin, supplement, and powder. There is no extra charge for the personalisation of your daily packs!

    We also highly recommend completing our expert quiz to create your first personalised pack. Once you reach the checkout page, you will be able to see the total cost per month or bi-monthly if you've opted for the double subscription. Please note, shipping costs and free shipping thresholds may vary depending on what country you're based in.

    Can I order Daily+ packs for my family?

    We currently only offer one Daily+ subscription per email address. To create packs for your family members, you can create different packs under different email addresses for each member, so each person's pack is personalised and tailored just for them!

    Does my subscription automatically renew?

    Yes, our Monthly, Bi-Monthly, and Quarterly subscriptions renew automatically to avoid interruption to your Daily+ journey and support a consistent routine.

    Your subscription will automatically renew every 30, 60 or 90-days depending on which subscription you've selected. You can change this anytime by following the steps provided here.

    If you don't want your subscription to auto-renew, you can cancel at any time. Please visit the following article here.