DailyPlus Privacy Policy

"DailyPlus" highly respects the privacy rights of our customers. We comply with the Personal Data (Privacy) Ordinance and related regulations set by the Hong Kong Special Administrative Region government in regards to the collection, processing, and use of customer data. Please refer to the following privacy policy to understand our specific measures.

Collection of Personal Data

We obtain customers' personal data through registration as members or transactions on the DailyPlus platform, or through other marketing or cross-industry alliance activities where we lawfully acquire the data (including but not limited to obtaining from business partners). Safeguarding consumer privacy is an important aspect of DailyPlus's business philosophy. Without the consent of the consumer, we will never provide your personal data to any third party unrelated to our online shopping services. DailyPlus ensures that member data is only used for order fulfilment and marketing purposes and will not sell or lend members' personally identifiable information. Please keep your internet password and personal information confidential and do not provide any personal information, especially internet passwords, to anyone. After using the various functions provided by this service, please remember to log out of your account. If you are using a shared computer or a public computer, be sure to close the browser window. In order to ensure the protection of members' personal information, privacy, and consumer rights, the following information will be provided in accordance with the Personal Data (Privacy) Ordinance during the transaction process:

Purpose of Collection:

The purpose of the collection is to conduct marketing activities, consumer and customer management and service, online shopping, and other e-commerce services, as well as research, statistics, and analysis. This service collects personal data through the membership registration process or during transactions.

Categories of Personal Data Collected:

The personal data collected by this service on the website includes:

• (1) Personally identifiable information: such as members' names, addresses, phone numbers, email addresses, etc.
• (2) Financial identifiers: such as credit card or financial institution account information.
• (3) Identifiers in government data: such as the unified identification number on identity cards.
• (4) Personal descriptions: for example, gender, date of birth, etc.

Period, Region, Recipients, and Methods of Use:

• (1) Period: Until the member requests to stop using the service or until this service ceases to provide services.
• (2) Region: The personal data of members will be used in the Hong Kong Special Administrative Region.
• (3) Recipients and methods of use: The personal data of members will be used for member management, customer management, retrieval, and other functions related to this service. It will also be used for identity verification, payment services, logistics services, marketing, and advertising. Examples include:
  • a. When using various services provided by this service as a member, the member's information will be automatically displayed on the page.
  • b. To fulfil transaction activities: When members make reservations, place bids, make purchases, participate in prize giveaways, or engage in other transactions regarding goods or services, it is necessary to handle matters related to product delivery, service provision, payment, responding to customer inquiries, responding to inquiries from members to this service, providing relevant after-sales services, and other necessary business operations.
  • c. Advertising or marketing: Providing members with various electronic magazines and information related to services through email, mail, phone calls, etc. Personalized operations, analysis of members' service usage, development of new services, or improvement of existing services will be conducted based on the content or advertisements viewed by customers, personal attributes or purchase history, and browsing history on this service's website. Contacting members regarding opinions on surveys, activities, message boards, or other service-related matters.
  • d. Responding to customer inquiries: Responding to inquiries made by members to this service through email, mail, fax, phone, or any other direct or indirect contact method.
  • e. Other business-related matters: Providing necessary services associated with the aforementioned purposes (a to d).
  • f. Provision of information to individual service providers: When members make reservations, place bids, make purchases, participate in prize giveaways, or apply for other transactions regarding goods or services provided by service providers, within the necessary scope of the transaction, this service may provide the member's personal data file to the service provider, and the service provider will be responsible for managing the personal data file.This service will impose contractual obligations on the service provider to handle personal data in accordance with the principles of safeguarding member privacy, but cannot guarantee that the service provider will necessarily comply. For detailed information, please contact the respective service provider.
  • g. Others: When providing individual services, personal data may also be used for purposes other than those specified above. In such cases, the essence will be stated on the webpage of the respective service.

Rights of Members Regarding Personal Data:

The data subject from whom this service collects personal data has the right to exercise the following rights under the Personal Data Protection Act:

• (1) Inquiry or request for access.
• (2) Request for copies.
• (3) Request for supplementation or correction.
• (4) Request for cessation of collection, processing, or use.
• (5) Request for deletion.

If members wish to exercise the above rights, they can contact customer service of this service to apply.

Please note! Refusal to provide the necessary information for membership registration may result in the inability to enjoy the complete service or the complete inability to use the service.

Use of Personal Data:

The personal data obtained by DailyPlus related websites is only used within DailyPlus internally and in accordance with the originally stated purposes and scope of use. Unless otherwise stated or required by relevant laws and regulations, DailyPlus will not provide data to third parties or use it for other purposes.

Data Security:

To protect your privacy and security, the member account information provided by you to DailyPlus will be subject to strict regulations established by our information systems and company operations. Anyone must process and use the necessary data only under the authorized regulations specified by us. DailyPlus will make every effort to ensure the security of all personal data using reasonable technology and procedures.

Methods for Querying or Correcting Personal Data:

When a member's personal data changes or if they find that their personal data is incorrect, they can request correction at any time within DailyPlus, including requesting the cessation of sending relevant messages, etc.

Cookie:

To facilitate member usage, DailyPlus uses cookie technology to provide the services that members need. Cookies are a technology used by web servers to communicate with member browsers. They may store random strings on the member's computer for tasks related to providing product updates and optimizing online services. If members disable the cookie function, it may result in the inability to log in to the website smoothly or use the shopping cart, etc.

Exercise of Customer Data Rights:

1. According to the Personal Data Protection Act, unless there are other legal restrictions, you have the right to inquire or request access, request copies, request supplementation or correction, request cessation of collection, processing, or use, and request deletion for the personal data you provide.
2. If you wish to exercise the above rights or have other inquiries, you can complete the relevant operations in the member centre of DailyPlus, or contact customer service directly to provide feedback. We will respond to your questions as soon as possible.

Special Authorization:

Due to the online transactions or activities provided by this service, it may be necessary to use courier or logistics companies to complete the delivery or retrieval of goods (or gifts, etc.). Therefore, members agree and authorize DailyPlus to provide the necessary personal data (such as recipient's name, delivery address, contact phone number, etc.) to courier and logistics companies and related cooperating vendors as required by the needs and purposes of the online transactions or activities, in order to facilitate the completion of the delivery or retrieval of the goods (or gifts, etc.).

Privacy Policy Revisions:

As the market environment changes, our company will revise the website policy from time to time. When we make significant modifications to the provisions regarding the use of personal data, we will post notices on the webpage to inform you of relevant matters. If members have any questions regarding the privacy statement of DailyPlus or any matters related to personal data, they can contact us through email or the customer service centre of DailyPlus.