Terms & Conditions

Digital Services Australia II Pty Ltd. (“Daily+”, “we,” “us,” or “our”) is glad to welcome you on its website www.DailyPlus.bio and related domain www.DailyPlus.bio (“the Website”) and Mobile Application (“the Application”). The Website provides you with information about vitamins and dietary supplements (“VDS”) and is a retail store for VDS products (our “Products”). The Website and the Application aim at improving access to VDS products to support health and wellness. The Website and Application’s online store is open 7 days a week, 24 hours a day.

By using the Website, each visitor (“you”, “your”) agrees to be bound by the terms following. Please read them carefully. Your usage of the Website indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions in accordance with paragraph 3.

Giveaway Terms & Conditions

The promoter is Daily+ (Digital Services Australia II Pty Ltd), whose registered office is at Level 3, 1-9 Buckingham St, Surry Hills NSW 2010. There is no entry fee or purchase required to enter the competitions. By entering a competition, an entrant is indicating his/her agreement to be bound by these terms and conditions:

By entering the competition, entrants give consent to be publicly announced by (for instance via Daily+’s Instagram Story) if selected as a winner.
All giveaway competitions are exclusively limited to Australia and Australian residents only unless indicated otherwise.

Multiple entries may be accepted per person. Each giveaway will cease taking entries following a two day period inclusive of the date of posting, or on the date specified in the giveaway publication. Any entries after this period will not be considered. No responsibility can be accepted for entries not received for whatever reason.

The entry must be indicated based on the indication of the giveaway publication, such as commenting on the related Social Media post.

Winner Selection and Notification

The winner will be chosen at random from the pool of all eligible entries and will be announced on the Daily+ Social Media such as an Instagram Story at www.instagram.com/my.daily.plus. The winner will be notified through Social Media Direct Message or email following selection. If the winner cannot be contacted or does not accept the prize within seven days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement at random. The prize is not redeemable for cash.

The winner will need to provide a shipping address, postcode and email address to receive their prize. Any information provided will be used in conjunction with the following privacy policy found at https://www.DailyPlus.bio/privacy-policy.

Governing Law

The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or any other social media platform.

1. Information Disclaimer - No medical advice

1.1 Daily+ does not provide medical care, medical opinion, medical advice, diagnosis, or treatment. All information found on the Website or its links, or contained on any product packaging or labelling, is general in nature and is not intended to diagnose, treat, cure, or prevent any disease.

1.2 Consult your health practitioner before starting any diet, exercise, supplementation program, or taking VDS products. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition and/or the interaction of any VDS supplements with medication you are taking. You should include VDS supplements and products (including the Products) when asked by your doctor and/or pharmacist what medicines you are taking.

1.3 To the fullest extent permitted by law, Daily+ does not give any express or implied warranties and makes no representations in relation to the accuracy, completeness, or reliability of information on this website.

1.4 Always read the Product Information and follow the directions for use. Vitamin supplements should not replace a balanced diet. Please ensure you keep your vitamin sachets out of reach of children.

2. You

By placing an order through our Website, you warrant that (a) you are legally capable of entering into binding contracts; and (b) you are at least 18 years old.

3. Formation of an agreement

3.1 By clicking on the “I accept” box and placing an order you agree to these terms and conditions and a legally binding agreement is formed between you and Daily+, consisting of your order and these terms and conditions (“Agreement”).

3.2 The Agreement will be ongoing, until or unless your Subscription is cancelled or terminated in accordance with these terms and conditions.

4. Subscription

4.1 You acknowledge and agree that by ordering Daily+ Products you enter into an agreement to receive the Products on an ongoing subscription basis (your “Subscription”) every 30, 60 or 90 days, depending on your selection, commencing on the date you place your initial order (“Order Cycle”) after each successful payment, unless you request or accept a change in the frequency of your cycle, or postpone any orders via your Daily+ website account, Daily+ Mobile App or Customer Service. Order Cut-off is when your next payment is processed. You will be charged for your initial order upon completing the initial transaction on the Website. Subsequent recurring orders will be charged following the relevant monthly Order Cut-off, without further authorisation from you, unless you have cancelled or otherwise modified your Subscription or delivery preferences in accordance with these Terms and Conditions.

4.2 By subscribing to the Services, you are agreeing to receive our Product on a recurring basis for an indefinite period until cancelled by you or us as set out in this Agreement. Unless or until otherwise updated or adjusted in accordance with these Terms and Conditions, your Subscription amount and payment interval are set out on your initial checkout page, confirmation correspondence, and can be accessed using your Login to the Customer login area of the Website.

4.3 You can cancel or pause your Subscription at any time without the need to receive further Products from us, or make further payment to us by sending a cancellation or pause request to us via email (hello@DailyPlus.bio).

4.4 You can amend your Subscription at any time either (a) via your Login (as defined under paragraph 5 below) on the Website or Mobile App available on the AppStore and PlayStore; or (b) by sending an amendment request to us via email (hello@DailyPlus.bio).

4.5 Where you are amending your Subscription, once you submit your amendment request (either via your Login or by email request to us), you will have access to a confirmation of the details of your amended Subscription, including the Products and any difference in price. If your amendment request is submitted (a) before your order payment is processed, your amended Subscription (ie your amended Products and payment) will take effect at the same Order Cycle; or (b) after the order payment, your payment will be processed, and your Products sent, for that Order Cycle in accordance with your original Subscription and your amended Subscription (ie your amended Products and payment) will take effect the following month.

4.6 Where you are pausing or cancelling your Subscription, your pause or cancellation request must be received before the Order Cut-Off. If your cancellation request is received after the Order Cut-Off, your payment will be processed, and your Products sent for that Order Cycle and your cancellation will take effect the following month.

4.7 If we receive your pause or cancellation request prior to Order Cut-Off it will be effective immediately. If we receive your pause or cancellation request after the Order Cut-Off, it will be effective after delivery of the next order of Products.

4.8 If you cancel or pause your Subscription, you will not be charged a cancellation fee. You can re-subscribe at any time following your pause/cancellation, but we reserve the right not to permit re-subscription.

4.9 We reserve the right to terminate your Subscription at our reasonable discretion at any time and without giving any reasons for our decision. If we terminate your Subscription, you will cease receiving your order of Products effective from the Order Cycle immediately following our termination and we will stop processing your payments.

4.10 By placing an order with Daily+, you accept to be contacted by Daily+ during and after the duration of the subscription, via email, SMS, WhatsApp, phone and Mobile App Notifications.

5. Description and Use of Services and Your Login

5.1 Through our online recommendation and informative services (“Services”), we help you to create your own selection of VDS products from our Products that we deliver to you in packaged boxes as part of your Subscription.

5.2 Visitors who do not register with us but want to explore the Website do not need a login. Visitors can view all public content on the Website and e-mail us.

5.3 If you wish to make a purchase and register for a Subscription, you must set up a login and account (“Login”). You will be able to do all things that Website visitors can do, and you can also access your personal account information, manage your Subscription and use the Services. Your Login and use of your Login is subject to these Terms and Conditions.

5.4 Daily+ is under no obligation to accept any individual’s registration and/or request for a Subscription and may accept or reject any registration or Subscription at its sole and complete discretion.

6. Product Descriptions, Availability, and Shipping

6.1 We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice and to the extent permitted by law we will not incur any obligation as a result of such change.

6.2 Our packages are shipped via Australia Post or other delivery partners and packages are delivered between 7-10 business days after ordering for Australia, and up to 14 business days for other countries. These time indications are not guaranteed by Daily+ and only represent a reasonable general expectation for customers. In the event of shipping delays and/or if any of our VDS Products are out of stock, please expect to be contacted by a representative of the Daily+ team.

6.3 Changes to address details and/or delivery instructions must be communicated at least five (5) days before your next order is processed, via the MyAccount section of the Website, or Mobile App, or phone, chat or email to the Customer Service at hello@DailyPlus.bio.

6.4 If you enter incorrect details, or fail to update your details, including but not limited to, your name, email address and/or delivery address, we will have no liability to you if your Products are not delivered to you. We will not issue a refund or replacement in these instances.

7. Our Refund Policy

7.1 We are not required to provide a refund or replacement if you change your mind in relation to our Products. But you can choose a refund or exchange if an item has a major problem. This is when the item:

(a) has a problem that would have stopped you from buying the item if you had known about it;
(b) is unsafe;
(c) is significantly different from the sample or description;
(d) doesn’t do what we said it would, or what you asked for.

7.2 If any of these criteria apply, contact hello@DailyPlus.bio to request a refund or replacement.

8. Privacy, Cookies, and Security

Your use of our Services may involve the transmission to us of certain personal information (as this term is commonly defined under privacy laws and regulations). Our policies with respect to the collection and use of such personal information are governed according to our Privacy Policy (that you can find on the Website), which is incorporated into these Terms and Conditions.

For all credit and returns, please contact:

hello@DailyPlus.bio